Services
Our full suite of services are designed to meet your entire spectrum of business needs for your facility and equipment . From a single point of contact your staff can request support to repair a commercial oven, solve a drainage problem, or prepare living space for the next resident. The needs of your business are unique, and we provide a tailored solution aligned with your needs.
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With a focus on preventive maintenance, our goal is to prevent issues before they occur. Keeping your facilities and equipment in top working order helps your business operate at top performance.
Your team members identify an issue such as a plumbing leak or broken light fixture. In other cases, the team may identify facility enhancements they want to make to improve the customer experience.
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Your request is reported to the QCSS service center. Requests can be submitted via a mobile device, tablet, or computer. Your submission form is customized for the needs of your business. You can even include photos to clarify your request.
Based on your service need, requests are automatically routed to the right QCCS team member for analysis. Our team works together to identify the best solution and determine how to deliver with efficiency and cost effectiveness.
Skilled resources are scheduled for a time that is best for your business. Experienced technicians come onsite to complete the repairs or implement your requested facility improvement. We monitor the work performed to ensure it meets with your satisfaction.
Post service analysis is part of every request. In the case of repairs, our team identifies what steps can be taken to prevent future issues. When new facility enhancements are completed, our team follows up for your feedback on timeliness, quality, and cost of delivery. We also determine if new enhancements have an impact on your ongoing preventive maintenance schedule.
HVAC / Refrigeration
Maintaining a comfortable temperature in your business space is important for customers ad employees. Our team assist in providing repair and maintenance services for your heating and air conditioning equipment. Regular maintenance services include regular filter changes and seasonal check-ups. Thermostat settings and calibration is performed regularly. As repair needs arise, our team is ready to assist with parts replacement and system repair or even a full unit replacement.
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Plumbing and Drainage
Commercial plumbing services include water line maintenance and repairs to ensure your building has access to necessary water lines and sewage services. We maintain, repair and if necessary replace sinks and toilets in your facility with emphasis on commercial-grade fixtures designed to hold up under rigorous demand environments such as restaurants and high traffic areas. We utilize sophisticated camera technology to perform analysis and identify the best options for repairs. Our team understands that a plumbing problem can disrupt your business and are prepared to make same day repairs.
Our Service Offerings
Electrical Services
Our electricians are certified and licensed with knowledge and expertise to deliver the highest quality services. We assist on everything from full installation of electric wiring, repairs or replacements to breaker panels, lighting installation and repair and more. Working under a master electrician our team members can assess and diagnose your electrical issue or help you plan for electrical requirements when you are planning new space or expanding your existing space. Technology is at the core of almost every type of business and with the importance of technology comes a higher demand for consistent electrical service.
Kitchen Equipment
Commercial kitchen equipment requires constant care and maintenance to ensure you are always ready to serve your customers. We service everything from commercial refrigerator and freezer units to industrial stoves, restaurant grade dishwashers and even unique and specialized cooking equipment such as mixers, slicers, fryers and more. Our team has the knowledge and understanding for many brands of kitchen equipment, and we focus on getting your equipment back in working order as quickly as possible.
Budget & Spend Tracking Management
Keeping your facility and equipment in excellent working order is essential to running a profitable business. We understand repairs and maintenance of facilities and equipment at your business can be costly. Our team and supporting technology will help you gain clarity on your spend for maintenance, repairs and improvements. Preventive maintenance is an important part of the comprehensive services that we offer and can help to reduce your overall spend. Access to detailed information about your expenditures makes it possible to set realistic budgets and plan for future expenses.
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Exterior / Parking Lots
The exterior appearance of your business facility and surrounding space is the first impression for your customers and your own employees. A well-kept and professional appearance is a positive contribution to the impression left by your company. Our exterior services include regular care of grounds such as mowing, weeding, trash pickup and more. In addition to regular care of the exterior facility, we also provide support for exterior painting, repairs and improvements, landscaping, and maintenance of parking areas.
Refurbishment / Make Ready
Turning over space with efficiency and ease is an essential element for success for many of our customers. We assist with make ready services such as repairs and repainting as well as carpet cleaning and replacement. Our team can assist with fixture repair and replacement, deep cleaning for move out scenarios and rapid turnaround to maximize space readiness for your next tenant or customer. With our wide range of services, we can turnkey your entire make ready effort allowing you to focus on customer sales and closing.
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Carpentry
Our carpentry services include everything from demolition to complete reconfiguration of space. In other cases, our carpentry services are requested for smaller projects such as built-ins or the addition of a new wall or work area to improve the use of your existing space. We can assist with everything from drywall installation to wallcovering finishes and painting.
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Warranty Oversight & Management
In the same way we help our customers focus on preventive maintenance, our team also assists with tracking warranty timelines and scope on your facility and equipment. Our team serves as a liaison with your warranty providers and acts on your behalf to ensure that all commitments are upheld. We work with your facility team to address open issues and find a timely resolution.
Other Repairs
Our team is also pleased to support many other unique repair requirements of our customers. We can assist with maintenance and repair of specialized equipment in your retail or restaurant setting. Additionally, we can provide specialized services such as installation of audio or video systems, network wiring, acoustic services and more. We are glad to work with each of our customers to identify their unique needs and ensure we have the right resources to meet those needs.
Satisfaction Guarantee
We pride ourselves on quality and cost effectiveness. If you are not satisfied, we will listen to your concerns and take action to address them. Our goal is 100% satisfied customers